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How Human-Centered Leaders Understand Other Perspectives

Let's Grow Leaders

A Human-Centered Leadership Practice That Builds Trust, Reduces Friction, and Makes Every Decision Smarter You’ve done the work. The plan is solid, and you’re ready to roll. And still—before you hit go—it’s worth taking a moment to ask: “How might this land for the people it affects?” Yeah, that pause can feel inconvenient. You might hear things you can’t fully fix.

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But what do they say at the meeting?

Seth's Blog

This is the way to understand business-to-business selling. After you’ve left with the purchase order, what does the buyer tell the boss? What does the boss tell the investors or the press? This helps decode why giant companies like Google or Facebook buy a company or don’t. It explains why McKinsey can charge 20 times as much for consulting as a former McKinsey consultant can.

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Coach FEATURE: Ilyse Greenberg

The Coaching Tools Company

Originally Posted on The Coaching Tools Company as Coach FEATURE: Ilyse Greenberg We continue to meet our fellow coaches, get inspired and build coach community with our "Meet the Coach" features! This month we meet Ilyse Greenberg, a Leadership & Career Coach from the USA. Interview with Ilyse About Ilyse Lives In : USA Company : Ilyse C. Greenberg Coaching & Consulting Type of Coach : Leadership & Career Coach Describe your coaching business in one sentence : Ilyse C.

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Character is key: Leadership excellence in the public sector

McKinsey

In a disrupted world, public sector leadership is getting harder. New McKinsey research shows how excellent leaders are rising to the challenge: They make purpose their engine and character their compass.

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AI in HR: 20+ Prompts to Use Now

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

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Talent Development Strategies for Business Growth

Harvard Business School Online

To stay competitive in today’s fast-paced business world, organizations must move beyond one-off training and embrace a strategic approach to talent development. Discover how investing in your employees’ growth through flexible, high-impact learning programs can build a stronger, more resilient workforce.

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Turning Data Into Insights: What Smart Communicators Do Differently

Let's Grow Leaders

Make Data Matter: Four Questions That Turn Info Into Influence You’ve been there. Someone senior asks, “Can you get me the numbers on this?” and you spring into action—spreadsheets flying, dashboards glowing. You deliver all the data and more… and the response? Blank stares. Follow-up questions you weren’t ready for. Maybe even frustration. Here’s the thing: your job isn’t just to share information.

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India’s future arenas: Engines of growth and dynamism

McKinsey

India, which played a limited role in the global arenas before, could now build on inherent endowments and large-scale sectors to excel in 18 high-growth, dynamic arenas—global and national—and generate up to $2 trillion in revenues by 2030.

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The 6 C’s of Wisdom Marketing: How Coaches Build Trust and Stand Out | by Cindy Schulson

The Coaching Tools Company

Originally Posted on The Coaching Tools Company as The 6 C’s of Wisdom Marketing: How Coaches Build Trust and Stand Out | by Cindy Schulson When we’re young, we often believe we have all the answers. But as we grow, we recognize something far more valuable than knowledge alone—wisdom. Wisdom isn't just about intelligence or expertise; it’s about using your insights and experiences with intention and integrity.

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Big scale, big impact

Seth's Blog

The Beatles changed music. Starbucks changed coffee. Perhaps your project is aiming to reach a large audience. Consultants call it market share. What percentage of the available market have you reached with your idea? No one hits everyone, but many organizations seek to be a monopoly, or perhaps noticeable in scale. This flies in the face of embracing the smallest viable market.

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AI and Creativity: What Would Bowie Do?

Lateral Action

We need to talk about AI. I say ‘need’ rather than ‘want’, because if I’m honest, a big part of me would rather not. I am not an enthusiast for AI. If it were up to me, on balance, I would rather it didn’t exist. But we’re now at the stage where AI is unavoidable. Big changes are approaching fast. And they will be felt particularly keenly in the arts and creative industries.

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The Memory Edge: Outlearn, Outperform, Outlast

Speaker: Chester Santos

Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform

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The Bait and Switch: When Culture Doesn’t Match the Pitch

Up Your Culture

For many employees, culture is a major reason they say “yes” to a job offer. But, too often, the reality doesn’t live up to the pitch. In this episode of Culture Over Coffee, Deborah Fulghum helps unpack what happens when the promised culture falls short of expectations (and how organizations can fix it).

IT 61
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A new operating model for a new world

McKinsey

While your strategic goals may be the right ones, is the organization built to achieve them? New research reveals a dynamic system that creates value in the face of volatility.

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When Too Many Otters is a Bad Thing

Your Work, Your Way

Nancy Pulciano is a producer and the CEO of Silent Crowd, a clothing company based in San Diego. She’s a manager with experience in Hollywood as a producer and in the action sports and restaurant industries, so she knows a thing or two about managing creative, diverse, and sometimes difficult personalities. Writing for Rolling Stone online, she says that the key to successful teams is understanding the mix of personalities and helping to balance their attributes.

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Is Training To Be a Life Coach for you?

The Coaching Blog

Are you curious about the world of coaching? Wondering how it can benefit you personally or professionally? We invite you to join our Introduction to Coaching Workshop on 1st of July 3pm UK time. To ensure accuracy, you can verify the corresponding time in your timezone HERE. And in case you are not sure this is for you, you can check more about the webinar here: [link] Embark on a Journey of Discovery: Dive into the world of coaching to uncover new insights and findings.

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HR in 2026: Insights & Best Practices

Get Paycor’s guide, based on a survey of 3,000+ professionals, and learn why successful companies are: Almost 80% more likely to identify top talent through formal systems 40% more likely to protect managers’ time spent on coaching 83% more likely to plan to upskill their teams and more!

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Quit Already II

Marla Gottschalk

Grit in our work lives is a good thing — but only up to a point. Sticking to things can offer us the time and space to solve an issue or adjust our attitude. In some cases, we find a resolution that works. Then having grit pays off. I’m sure you can think of more than a few situations in your life and in your work life, that were far from ideal.

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Launching The careers leader handbook (Third edition)

Adventures in Career Development

On Wednesday we launched The Careers leader handbook (Third edition) at the National Careers Leader Conference in London. The new edition updates everything in the handbook for the new version of the Gatsby Benchmarks and various other big changes that have happened in the last few years. Here are David and I toasting the launch of the book. It was a somewhat bitter sweet moment for me as David has assured me that this will be the last book he produces before taking a well earned retirement.

Career 52
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Author Talks: Ten ingredients in the ‘secret sauce’ of creativity

McKinsey

In her latest book, Maggie Smith explores ten carefully selected principles of creativity—including wonder, surprise, play, and hope—that can be applied to the art of writing and living.

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The Air India Flight 171 Crash: What We Know So Far

Think Reliablility

On June 12, 2025, Air India Flight AI-171, a Boeing 787-8 Dreamliner, crashed moments after takeoff from Ahmedabad’s Sardar Vallabhbhai Patel International Airport. Bound for London Gatwick, the aircraft made it two kilometers before plummeting into a densely populated neighborhood. Of the 242 people on board, only one survived.

IT 52
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How to Turn “Check-the-Box” Compliance Trainings Into Real Learning

Speaker: Brian Richardson, Brian Richardson, Founder and CEO of Richardson Consulting Group

Let’s face it—most ethics and compliance training programs aren’t winning awards for engagement. But that doesn’t mean they can’t be effective, captivating, and maybe even enjoyable! Join learning design expert Brian Richardson for a dynamic session on how to breathe new life into your ethics and compliance training. We'll explore innovative strategies to bring traditionally dry topics to life, making them resonate with learners and drive tangible change.

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What’s your career vision?

Rachel B. Garrett

A few weeks ago I was wrapping up the 2025 cohort of my Career Command Four-Month Shift program. It's hard to believe it's already that time of year! We were discussing feedback on the program and ways I could continue to improve it. Being someone who likes to jump into action quickly, I threw out to the group, "What if I make the program shorter?" And I heard a unanimous, "NOOOOO!

Career 52
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Inclusion isn’t a checkbox.

ReNew Business

“There is no way to inclusion, inclusion is the way.” It’s my personal motto, why? Because I grew up hearing half of my family demonised for their religion and Country. Because the grandmother who adored me also held racist beliefs against people like me. Because when I came home from summer holidays, sun-tanned and smiling, people asked my mother if I was adopted.

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And when it breaks?

Seth's Blog

Most of the pitch and the demo is all about how terrific our plans are, and how well our gadget works. But if we hope for resilience, perhaps it makes sense to show off how gracefully the system breaks. Because it will break. Because plans won’t work out. Because we’ll be surprised. And then what happens?

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Author Talks: The ‘right kind’ of sponsorship could advance your career

McKinsey

Skip to main content This article is available only on the McKinsey Insights app. Scan the QR code to download the app and start reading. EXCLUSIVE APP BENEFIT Get early access to some of our best insights With the app, youll get a first look at fresh perspectives on timely topics. Discover thousands of articles and reports on the most significant opportunities and pressing challenges that executives face today.

Career 99
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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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How to Protect Your Brand Identity as a Female Entrepreneur

She Owns Success

You’ve worked hard to define your brand. Here’s the thing: Your brand identity is one of your business’s most valuable assets. It’s vulnerable if you don’t take steps to protect it. Whether you’re just launching or have been building your brand for years, understanding how to safeguard your business identity is essential. Crafting a Brand That Reflects You Before you can think of protecting your brand, you need to create your brand.

Media 52
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Coaching Skills and Business Acumen Day

IAPC&M

International Authority for Professional Coaching & Mentoring - The Leading International Accreditation Body - IAPC&M The post Coaching Skills and Business Acumen Day appeared first on International Authority for Professional Coaching & Mentoring.

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Life Coaching for Men

The Coaching Blog

Statistics suggest that of the folks who come to see a life coach or some other coach like a creativity coach, a health coach, or a relationship coach, about 75% are women and 25% are men. In the work that I’ve done over the past forty years, I would say that the percentages are even more weighted toward women, maybe on the order of 90% women, 10% men.

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How to Build Customer Loyalty that Lasts with Lisa Ford

Crestcom

How can companies improve customer experience in a world where expectations are constantly evolving? In this episode of The Leadership Habit podcast, host Jenn DeWall sits down with internationally recognized customer service expert Lisa Ford to explore how leaders can create a culture that drives customer loyalty, boosts satisfaction, and strengthens relationships with both new and existing customers.

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Can Your Organization Spot a Conflict Before It’s a Crisis?

Speaker: Amie Phillips Pablo, VP, Corporate Compliance & Privacy Officer at Novo Nordisk

In today’s complex healthcare environment, navigating third-party relationships has become even more challenging—whether it’s vendor relationships, employee activities, or patient-facing interactions. Left unmanaged, these conflicts can compromise trust, regulatory compliance, and even organizational reputation. So, how can healthcare teams stay ahead?

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Four dos and don’ts for CFOs leading transformations

McKinsey

Skip to main content Four dos and don’ts for CFOs leading transformations June 17, 2025 | Article Christian Grube  Kevin Carmody  Matthew Maloney Felix von Oertzen In a new survey, CFOs report a continued push to transform their organizations. Here’s how they can best support those efforts. (7 pages) When managed effectively and with involvement from CFOs, transformation efforts can equip companies with the capabilities and performance gains they need, especially during periods o

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When to Seek Legal Advice as a Business Owner

She Owns Success

Setting up and running a business requires juggling multiple tasks. While it’s easy to get carried away with activities like marketing, accounting, and making sales, it’s critical to make sure your business operates legally. In this informative guide, we’ll explore some common scenarios that require legal guidance. Drawing up employment contracts If you choose to hire people for your company, you’ll need to comply with the relevant local and national employment laws.

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Don’t Start with AI. Start with People: How to Find the Right Use Cases for AI and Agentic AI

ChaiOne

The hardest part of implementing AI and Agentic AI isn’t the technology: it’s figuring out where to start. Many organizations feel pressure to move quickly, yet most efforts stall early. The reason? Unclear problem definition. Without a shared understanding of what needs solving, teams often default to vague use cases or overengineered solutions that struggle to gain traction.

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What if …. Explore what might be possible

The Coaching Blog

What If… What if you could change not just your life, but the lives of many others? Imagine a future where every conversation you have helps someone discover new perspectives and achieve wonderful things. What Will Be Possible If … What will be possible if you step out of your comfort zone and explore new possibilities? Picture yourself becoming a source of inspiration, helping individuals and teams reach new heights.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.