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A little context on my perspective first: In 2008, I joined McKinsey’s research center in Boston. Big firms are set up to dominate even more… I think AI tools will help firms like McKinsey, BCG, and Bain (though Bain was much later to invest in knowledge management) develop a bigger lead in management consulting.
I worked in the operations practice while at McKinsey from 2008 to 2010 and the typical engagements were years long. Do you have a toolkit for businessproblemsolving? Different teams might rotate through the project but the teams were aligned against a multi-year transformation effort.
Activist investor Michael Burry ’ applied critical thinking to analyze the US housing market prior to the 2008 global financial crisis. However, if you spend the time to develop a process for approaching problems that are beyond the capacity of your normal intuitions you will be able to move on to more challenging problems.
So in the last 1800s, Frederick Taylor and several others in the US started exploring new ways to think about running a business. Part of the toolkit McKinsey developed was a 30-page document called the “General Survey Outline” (GSO) and it stood out for how it was different than Taylor’s “how-to” approach.
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