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ICF-credentialed coaches have a duty to uphold confidentiality: to not divulge any information received in the process of the coaching engagement, without client permission. The three-way conversation elicits an expressed commitment from the client to play their part in their development, and from their manager to support them in the process.
To ensure these competencies and practices social workers must invest in continued education and development. The coaching role assists the social worker to develop awareness and gain insight providing a link to self in practice that is missing in traditional education or ongoing practice and supervision.
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