McKinsey

APRIL 27, 2023

Mambu co-founder Eugene Danilkis talks about how banks can approach core technology transformation and keep up with the fast pace of change, then offers his take on the future of human interaction.

Banking 145

Banking 145

McKinsey

MARCH 25, 2021

Swift action and a focus on three imperatives could strengthen African banks and support recovery.

Banking 135

Banking 135

Let's Grow Leaders

MAY 29, 2025

So if youre looking for a fun, fast way to celebrate your team without breaking the bank Bring the balloons. Employee Appreciation Doesnt Have to Be Fancy Weve seen this over and over again with the teams we work with: the most powerful recognition is specific, sincere, and shared. It doesnt need to be perfect. Or polished.

Banking 234

Banking IT 234

McKinsey

FEBRUARY 12, 2020

The West has led the world’s banking industry in growth and innovation, but now Asia is tilting the scales. As the pace of growth slows, Asia’s banks must reinvent themselves to survive.

Banking 145

Banking 145

McKinsey

OCTOBER 1, 2021

Regulators seeking ways to balance protection of customers’ interests, financial institutions’ risks, and their other policy objectives for digital banking can learn from early regulatory experiences.

Banking 145

Banking 145

McKinsey

MARCH 1, 2023

CBDCs are digital currencies issued by central banks. Their value is linked to the issuing country’s official currency.

Banking 137

Banking 137

McKinsey

SEPTEMBER 30, 2020

A “wait and see” approach to transformation will not work for banks. Banks that reimagine how they engage their customers and empower their employees will emerge as leaders. Instead, it is a moment for radical creativity.

Banking 145

Banking Creativity IT 145

McKinsey

JUNE 12, 2020

Retail banks have a prominent role to play in guiding the world toward economic recovery, while preserving the health of their organizations.

Retail 145

Retail Banking 145

McKinsey

OCTOBER 6, 2021

Leading banks have made deep-seated changes to their technology spending priorities, role mix, and talent mix, unlocking a step change in productivity.

Banking 128

Banking 128

McKinsey

MAY 18, 2021

Technology alone cannot define a successful AI bank; the AI bank of the future also needs an operating model that brings together the right talent, culture, and organizational design.

Banking 144

Banking 144

McKinsey

MAY 24, 2022

If banks reimagine and modernize their business-lending processes, they can take advantage of new opportunities with SMEs and capture more of the forecast growth.

Banking 29

Banking Management Management 29

McKinsey

MARCH 23, 2021

Banks are already strengthening customer relationships and lowering costs by using artificial intelligence to guide customer engagement. Success requires that capability stacks include the right decisioning elements.

Banking 144

Banking 144

McKinsey

JANUARY 19, 2023

After one of its most successful years, Europe’s private banking industry will now need to navigate an uncertain macroeconomic outlook and evolving client needs.

Banking 144

Banking IT 144

McKinsey

OCTOBER 25, 2022

Small and medium-size enterprises are a clear growth opportunity for banks in a difficult environment. A digital-first approach with a personal touch can help banks crack the code of this historically overlooked segment.

Banking 120

Banking 120

McKinsey

OCTOBER 7, 2022

Sustainable financial products can propel revenue growth for banks and contribute substantially to businesses’ progress in meeting global climate goals. But success requires a strategic approach.

Banking 142

Banking 142

McKinsey

JUNE 2, 2020

More than regulatory pressure is driving banks to manage climate risk. Financing a green agenda is also a commercial imperative—but specialized skills are needed to protect balance sheets.

Banking 134

Banking Management Management Finance 134

McKinsey

JULY 13, 2022

Banking distribution needs to account for the evolving interdependencies between channels. Accelerating digital and upgrading the physical experience to “phygital” offers a viable solution.

Banking 145

Banking Retail Accounting Solution 145

McKinsey

MAY 20, 2020

Now is the time for Europe’s banking leaders to reimagine how their institutions operate and their role in society.

Banking 140

Banking 140

McKinsey

JULY 24, 2020

Rajnish Kumar, chairman of India’s largest bank, discusses COVID-19, digital transformation, and the future of work in financial services.

Banking 145

Banking Finance Strategy 145

McKinsey

OCTOBER 9, 2020

Banks can meet rising customer expectations by applying AI to offer intelligent propositions and smart servicing that can seamlessly embed in partner ecosystems.

Banking 145

Banking 145

McKinsey

MARCH 25, 2020

The implications of the COVID-19 crisis are profound for consumer and small-business banks, and the steps they take now will shape operations long into the future. Here is where to start.

Banking 137

Banking 137

McKinsey

JULY 20, 2020

European private banks were already feeling pressure to revitalize. Now that the pandemic has accelerated changes in the expectations of clients and employees, the industry will need to accelerate its transformation.

Banking 145

Banking IT 145

McKinsey

JANUARY 26, 2023

Bank Jago’s Peterjan van Nieuwenhuizen explains the value a life-centric banking approach has for AI banks.

Banking 109

Banking Leadership 109

McKinsey

DECEMBER 9, 2020

Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.

Banking 112

Banking 112

McKinsey

FEBRUARY 13, 2023

Specialist players are disrupting payments and challenging banks to find a new playbook.

Banking 120

Banking 120

McKinsey

JUNE 5, 2025

Mark Birkhead, chief data officer at JPMorganChase, shares how his team is leveraging AI to extract strategic value from the banks massive data estateall while meeting strict data governance standards.

Banking 96

Banking Government 96

McKinsey

OCTOBER 10, 2021

As clients demand solutions to enhance their corporate treasury activities, banks are increasingly partnering with fintechs and software players.

Banking 123

Banking Solution 123

McKinsey

APRIL 8, 2020

In the context of COVID-19, banks can better serve customers in distress by enhancing support in the use of digital tools and new products and services.

Banking 127

Banking 127

McKinsey

MARCH 18, 2020

As the effects of the COVID-19 pandemic continue to reverberate, banks have a role to play as systemic stabilizers.

Banking 141

Banking Leadership 141

McKinsey

SEPTEMBER 19, 2020

Artificial intelligence technologies are increasingly integral to world we live in, and banks need to deploy these technologies at scale to remain relevant. Success requires a holistic transformation spanning multiple layers of the organization.

Banking 112

Banking 112

McKinsey

OCTOBER 5, 2021

Banks can use APIs to generate income growth from corporate customer segments, improve customer experience, and fuel innovation.

Banking 145

Banking 145

McKinsey

DECEMBER 5, 2022

Senior partner Joydeep Sengupta discusses how banks can navigate headwinds and capture opportunities in the next 12 to 18 months.

Banking 124

Banking 124

Let's Grow Leaders

OCTOBER 13, 2022

What is the secret to ongoing success in every role whether you’re in leadership, accounting, consulting, investment banking, law, or any other type of professional service? It’s not just knowledge, experience, and unique services that set people apart.

Leadership 435

Leadership Professional Services Consulting Banking 435

Let's Grow Leaders

NOVEMBER 21, 2012

A guest post from Karin Rigas, Greve, Denmark Karin Moeller Rigas has worked as a Sales Manager, Executive Coach, and Management Consultant within Retail Banking for more than 25 years. The solution may be closer than you think. Founder of www.emodigy.com, an e-learning site for managers, she is the author [.]

Performance 297

Performance Executive Coach Executive Coaching Retail 297

McKinsey

JULY 29, 2020

Capital cushions at European, UK, and US banks look adequate in most scenarios—and challenged in others. In either case, they must be rebuilt, and that will require some difficult decisions.

Banking 125

Banking 125

McKinsey

DECEMBER 6, 2021

The CEO of the newly merged Bank Syariah Indonesia (BSI) describes how digital and mobile capabilities unlock new opportunities for Islamic banking within Indonesia—and beyond.

Banking 109

Banking 109

McKinsey

JUNE 14, 2023

Banks that build common ground between their compliance functions and business leaders who shape strategy can open paths to better customer experience, greater productivity, and resilient growth.

Banking 125

Banking Strategy 125