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Before going under the fancier sounding “knowledge,” most consulting firms had libraries with physical books and resources that were managed by professionals with a background in library science. McKinsey was one of the first firms to invest heavily in “knowledge management” in the early 2000s.
From an education perspective, it’s a method where students are encouraged to use criticalthinking and reasoning to solveproblems given in a textbook or a test.). More simply, problem-solving is an intentional approach to arriving at some kind of answer.
That is the world that would exist without criticalthinking. Criticalthinking is not well understood. People say “you go to school to learn how to think” but show no evidence that this happens. We assume criticalthinking happens at work but we can’t explain how we do it.
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