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Behind the Screens: The Role and Skills of Content Moderators

She Owns Success

Your job is crucial, not only for protecting users but for shaping the online communities that people rely on for connection, information, and entertainment. If you’re considering this career path, you’ll need a unique set of skills to succeed, from critical thinking and emotional resilience to cultural awareness and technical proficiency.

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How to manage a college education | Penelope Trunk's Brazen Careerist

Penelope Trunk

It used to be that people only did writing and critical thinking for school. So they needed school to teach them communication skills and critical thinking skills. And I could have gotten all of those read/writing/critical thinking skills simply by reading, writing, and joining writers groups on my own.

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