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How to Improve Employee Engagement in Retail: Importance, Ideas & Solutions

Vantage Circle

A McKinsey study discovered that the turnover rate in the retail industry is 70% higher than in other industries. This alarming figure raises questions about the working conditions in retail sectors. Are retail employees truly motivated and committed to their workplace? Has this always been the case in the retail industry?

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How To Lead With Guts (and Have Their Backs)

Let's Grow Leaders

Retail is always a balancing act of providing great customer service and not giving away the store. Don’t go along and destroy the vision or someone’s career to protect your own. Be THAT guy and your career will follow. After all, we had strict guidelines about what we could and could not do. Every time.

Retail 486
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How Do I Gain Respect When My Team Doesn’t Like Me?

Let's Grow Leaders

There was one time in my career where I was absolutely certain that my team didn’t like me. I had been promoted to lead a 2200 person retail sales team at Verizon. And, fourteen out of fourteen had been in retail sales for their entire careers. The problem was I had zero sales experience.

Retail 462
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My Team Doesn’t Like Me, What Should I Do? (With Video)

Let's Grow Leaders

There was one time in my career where I was absolutely certain that my team didn’t like me. I had been promoted to lead a 2200 person retail sales team at Verizon. And, fourteen out of fourteen had been in retail sales for their entire careers. The problem was I had zero sales experience.

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Jack, Jill and a Slippery Hill

Let's Grow Leaders

Antoine was an accomplished millennial retail sales professional considered “a bit rough around the edges.”. His no BS approach created a natural bond with entrepreneurs and mom and pop companies, that left some managers scratching their heads. But, heck it worked.

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What To Do When Results are in the Toilet

Let's Grow Leaders

We didn’t need more retail customers, we needed to convert the small business customers that were already coming into our stores to manage their personal accounts. Career & Learning confident humility Results & Execution breakthrough results how to get better results improving business results' Everyone had a cell phone.

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Walgreens Retail President And Chief Customer Officer Tracey Brown: The C-Suite Interview

Forbes Careers

Walgreens retail president and chief customer officer Tracey Brown talks about her pivot points in her career and what's next for the company.

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