Remove Communication Remove Performance Remove Retail
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How To Lead With Guts (and Have Their Backs)

Let's Grow Leaders

Retail is always a balancing act of providing great customer service and not giving away the store. He’d get to chatting with a customer and right in front the employees who were on performance plans for too much discounting, would do something over the top to delight a customer. Teams will follow a leader who has their backs.

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Don’t Let These Three Common Mistakes Undermine Your Leadership Presence

Let's Grow Leaders

Recently, we were in a retail store where a partial wall divided the customer-facing counter from the back of the store. The manager wasn’t wrong about the performance issue, but he splashed his frustration all over his customers and the rest of the team (not to mention the employee who needed feedback, but not humiliation).

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How to Improve Employee Engagement in Retail: Importance, Ideas & Solutions

Vantage Circle

A McKinsey study discovered that the turnover rate in the retail industry is 70% higher than in other industries. This alarming figure raises questions about the working conditions in retail sectors. Are retail employees truly motivated and committed to their workplace? Has this always been the case in the retail industry?

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How Leaders Make Business Metrics Meaningful

Let's Grow Leaders

Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” This understanding translates into how you communicate with your team. Ask them to support the cause.

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8 Steps to Building a Successful Internal Communications Strategy

Vantage Circle

Building and managing a successful internal communications strategy can be a tall order for organizations, especially large enterprises with a widely distributed workforce. Internal Communication Strategy Defined. The Importance of Building a Strong Employee Communications Strategy. Increase employee productivity.

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13 Barriers To Employee Engagement To Break Down

Vantage Circle

Barriers to Employee Engagement in the Healthcare Sector Research has shown that nearly 20% of frontline employees, including nurses, did not feel their employer communicated appropriate messages. Indeed, a real tough challenge looms for healthcare leaders due to this communication gap. Such misleading situations hinder collaboration.

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The Role of HR in Performance Management

Vantage Circle

However, to do that it is imperative to monitor the employees’ work and evaluate in a manner such that an environment can be instilled where every employee can perform to the best of their abilities to produce the highest quality work effectively and efficiently. Zubair Bhura talks about “ The Role Of HR in Performance Management ”.