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Using Root Cause Analysis and the 5 Whys Technique for Effective Problem-Solving in IT

Wrike

This is where tools like Root Cause Analysis (RCA) and the 5 Whys technique come into play. Understanding the Basics of Problem-Solving in IT Before we delve into the specifics of Root Cause Analysis and the 5 Whys technique, let’s take a moment to appreciate the importance of effective problem-solving in IT.

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The Logic Emotion Coaching Model

International Coach Academy

It helps individuals assess situations objectively, solve problems efficiently, and make decisions based on sound judgment. It encourages them to approach problems and situations analytically rather than relying solely on emotions or intuition. It promotes problem-solving skills and decision-making based on logic and rationale.