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Participant Success at Harvard Professional Development Programs

Harvard Professional Development

Taking time away from the day-to-day demands of your job to pursue professional development can be challenging. Yet the rewards–both personally and professionally–can be profound. Programs: Advanced Negotiation Skills ; Advanced Design Thinking: Making Ideas a Reality in a Complex Business Environment.

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Account Executive brings design thinking into the sales cycle

Harvard Professional Development

Programs: Advanced Negotiation Skills ; Advanced Design Thinking: Making Ideas a Reality in a Complex Business Environment. Design thinking really helps me guide potential customers as they think through and respond to their unique business challenges in more innovative ways. Michael Mao. Irvine, California.

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What is Innovation?

Harvard Professional Development

Instead, it’s a process that guides businesses through developing products or services that deliver value to customers in new and novel ways. Ultimately, innovation is taking forward action and developing growth opportunities — not standing still or maintaining the status quo. Innovation isn’t just an idea or a tool.

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How to Create Positive Customer Experiences for Your Business

Harvard Professional Development

Explore Our Business Strategy Professional Development Programs. Conceptualize Your Customer Experience Strategy Start developing or improving your customer experiences by first creating a strategy or vision for how you want to impact the customer journey. Explore All Harvard Professional Development Programs.

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Management consultant stays ahead of the curve with innovative thinking

Harvard Professional Development

Programs: Design Thinking: Creating Better Customer Experiences (in person) ; Advanced Business Strategy: Gaining a Competitive Edge (online) ; Creative Thinking: Innovative Solutions to Complex Challenges (online). How would you summarize your experience at Harvard Professional Development Programs?