October, 2012

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Get Real: Take Your Developmental Conversations to the Next Level

Let's Grow Leaders

For a variety of reasons, many manager/employee relationships stay formal, cordial, and don’t realize their full potential. The conversation stays focused on the work at hand, and hopefully there is some discussion of strengths and development needs, along with a plan to improve on them. There is often real reluctance to go deeper. Why? Choices, [.

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There are three career paths and one will fit you

Penelope Trunk

I am reading Miranda July’s book because she made a great ad for her book. It’s like a little film and after I saw the ad I got upset that I cannot make such good ads for my books. But then I read that what she really loves is filmmaking. And anyway, I really don’t love writing books. Books are too long—my writing sweet spot is about as long as a good blog post.

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How to Deal With Credit Thieves in the Workplace

Eat Your Career

What do you do when someone else takes credit for your work? It’s a common problem—one often exaggerated and made light of in sitcoms—and yet, in the real world, it can lead to some pretty serious career damage if not handled properly. The situation is ugly and unfair, and it usually goes something like this: You get the blame when things go wrong and they get the credit when things go right.

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Why Rejection and Criticism Hurt So Much (and What to Do About Them)

Lateral Action

If you want to achieve something original with your life, sooner or later you will have to face up to rejection and criticism. Whether you’re an artist, creative, freelancer, athlete, entrepreneur or employee, you’ll put yourself forward for opportunities, only to be rejected – maybe many times. And when you do manage to get yourself […].

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The Ultimate Guide to Marketing Your Training Program

Learning how to promote your training courses online is key to growing your training business. In this Ultimate Guide to Marketing we cover effective and modern marketing strategies that will help you market your training program, and sell more courses. You’ll learn how to: Harness the power of SEO to drive website traffic Convert more website visitors to sales Create smart email marketing campaigns Get the most out of course marketplaces Establish a referral program And more… Get ready to see y

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A Question of Intimidation: Questions that Shut People Down

Let's Grow Leaders

Questions are powerful. They can motivate, and inspire deeper thinking. Great questions empower. Questions can also intimidate, frustrate and shut down people down. The most dangerous are those where the leader already ”knows” the answer… and is looking to see if the person will “get it right.” Closed ended questions can have a similar impact, [.

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The 3 Gifts: Grateful for Growing

Let's Grow Leaders

They say “feedback is a gift,” but much of the time it does not feel that way. So, what was different this time? It was a cool, crisp night. The warmth of the make-shift spotlight was both frightening and friendly as I stood ready to give my final speech at the SCORRE conference. Frightening because [.] The post The 3 Gifts: Grateful for Growing appeared first on Let's Grow Leaders.

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Cheer in the Next Gear: How to Make Your Support Count

Let's Grow Leaders

Each time a cyclist peddled past our corner at the Ironman triathlon , the woman sitting next to me on the curb would clang her large cowbell. No words. No sign of emotion. This went on for hours. It was almost a Pavlovian response. See bike, ring bell. She was committed. She never missed an [.] The post Cheer in the Next Gear: How to Make Your Support Count appeared first on Let's Grow Leaders.

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Want Great Customer Service? Call A Vampire

Let's Grow Leaders

If you need to contact a customer service call center, today would be a good day. You will likely get great customer service. Employees will be happy, spirits will be high. Oh, and the pictures will be fantastic. From my experience and in talking to leaders in call centers across the industry, today the phones [.] The post Want Great Customer Service?

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Leadership from A Kid’s Point Of View (Lucky or Skillful?)

Let's Grow Leaders

A Saturday Salutation Guest Post Sebastian Hurt, Age 7 Sebastian is my son, and a First Grader. He loves Jiu Jitsu, beyblades, and climbing new mountains. After much dinner table conversation on leadership and posts… he asked to write his own. I served only as typist. What a fantastic conversation. He was troubled with [.] The post Leadership from A Kid’s Point Of View (Lucky or Skillful?

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Beginning Well to End Strong: Stories and Tips for Successful Starts

Let's Grow Leaders

“Let us nourish beginnings. Not all things are blest, but the seeds of all things are blest.The blessing is in the seed.” Muriel Rukeyser How we begin a new project or an important day matters. Preparing your team for the day is vital– reinforcing the vision, energizing the plans, refreshing the excitement. A Sweet Story [.] The post Beginning Well to End Strong: Stories and Tips for Successful Starts appeared first on Let's Grow Leaders.

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Next Level eLearning – The AI-powered Courseware Coach

Introducing Willow from WILL Interactive – a new artificial instructor technology that coaches users through eLearning content to increase training ROI. Using active conversations with a virtual expert not only reinforces key concepts but also helps employees think critically and creatively. Willow can ask questions, analyze responses, and deliver personalized feedback.

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Disclosure in Leadership? The Benefits and Risks of Showing Up Real

Let's Grow Leaders

If you are like most leaders, you are concerned about your image and your brand. You want to show up strong, confident, and worthy of being followed. But what happens when you’re not feeling strong? What happens when life throws you curve balls to juggle on top of your leadership? What’s the risk of disclosure? [.] The post Disclosure in Leadership?

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In Search of Joy: A Saturday Salutation

Let's Grow Leaders

“To get the full value of joy, you must have someone to divide it with.” ? Mark Twain Most people have big and small joys in their life. Many are busting to share them. Could you find more ways to draw out the joy on your team? What would be the side effects of more joy [.] The post In Search of Joy: A Saturday Salutation appeared first on Let's Grow Leaders.

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The Debate Continues: 4 Reasons for More Transparency

Let's Grow Leaders

I recently exposed my internal struggle with transparency in a post at Lead Change Group. Sometimes the best debates start in our own hearts. It turns out, that I am not alone in this personal wrestling match, as so many have shared in their tweets, scoops and comments. As leaders grow in responsibility, scope [.] The post The Debate Continues: 4 Reasons for More Transparency appeared first on Let's Grow Leaders.

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The View From a False Summit Can Change Your Course

Let's Grow Leaders

I thought I was at the top. I glanced with pride at the view of the long staircase disappearing down the mountain. It’s been a dream of mine to climb the Pikes Peak Incline, the steep, mile-long staircase at high elevation. I was glad to have scratched that off my endurance sports “bucket list.” [.] The post The View From a False Summit Can Change Your Course appeared first on Let's Grow Leaders.

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Shaping a Better Future by Uniting Corporate and Higher Education Content

With the increased interest in reskilling and upskilling existing workforces, companies are looking for more training and development content and realizing that higher education has a lot to offer. Similarly, companies are finding value in providing training to students and preskilling their future workforce. The challenge is that the technology and platforms used to serve these two audiences have never had to work well together—until now.

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The Secret to Effective Time Management: A Story to Win By

Let's Grow Leaders

Time management techniques typically involve identifying priorities and scheduling well. There is also power in building in unscheduled time… leaving white space on the calendar for reflection and spontaneous magic. Adding some white space into your time management strategy can lead to better strategy, creative breakthroughs, and a more poised approach.

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Padawan Picnic: Let’s Grow Leadership in Kids

Let's Grow Leaders

There are surprisingly few tools and discussion forums available on leadership for kids. I continue to get requests through my various social media forums. I am not an expert, but I see grown-ups showing up with gaps and blind spots that could have been nurtured earlier. What if we could start talking about leadership [.] The post Padawan Picnic: Let’s Grow Leadership in Kids appeared first on Let's Grow Leaders.

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Hold that Question: The Art of Big Questions, Held Long

Let's Grow Leaders

“The number one difference between a Nobel prize winner and others is not their IQ or work ethic, but that they sit with the questions longer.” -Peter Drucker I’ve been thinking a lot about the value of big questions. As leaders, our days can become so full of questions which we feel immediate pressure to [.] The post Hold that Question: The Art of Big Questions, Held Long appeared first on Let's Grow Leaders.

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Prepare Well: Eye of the Leadership Hurricane

Let's Grow Leaders

As for so many on the East Coast, the last few days have been all about hurricanes, as we prepare for Hurricane Sandy. It’s fascinating to watch the varying approaches from neighbors and friends. I wonder… are we all working to prepare for the same storm? One friend posted her tongue in cheek Facebook update [.] The post Prepare Well: Eye of the Leadership Hurricane appeared first on Let's Grow Leaders.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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Give The Guy a Brake: The Power to Stop

Let's Grow Leaders

So you’ve got everything rolling on all cylinders. The right people, all on the proverbial right bus, all moving in the right direction. Excellent. You’re a motivational leader with a strong vision, inspiring the team toward unprecedented results. This team is fired up… everyone’s with you. Fantastic? Or just about to get dangerous?

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Trusted and Empowered? 6 Ways to Get Your Boss To Trust You

Let's Grow Leaders

Last week’s post, A Matter of Trust, generated some great conversation on the Center For Creative Leadership LinkedIn group. One interesting addition was a paradoxical question from Carol Ann Hamilton, “which comes first, trust or trust?” Indeed, trust is a complex two-way street. In a follow-up conversation she shared: I ask this paradoxical question to get [.

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Feedback: Getting Great Insights From People Who Matter

Let's Grow Leaders

As leaders, getting enough feedback on your leadership can sometimes be a challenge. Of course, it’s important to know what your boss thinks. What is equally important are the broader impressions your leadership is making up down and sideways. Today I share some formal and informal tools to get the conversation started. Who Are You [.] The post Feedback: Getting Great Insights From People Who Matter appeared first on Let's Grow Leaders.

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Small Gestures of Trust Build Great Results

Let's Grow Leaders

I was attending a breakout session on social media strategy at the International Customer Service Association conference, when the presenter asked, “who allows their reps to have Facebook on their work computers?” This is not the norm in the call center space, but one guy raised his hand. I knew immediately whose table I wanted to sit at [.] The post Small Gestures of Trust Build Great Results appeared first on Let's Grow Leaders.

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Your Guide To Transitioning Into Product Management: Essentials For New PMs

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Are you considering a shift to product management or just starting your journey as a Product Manager? Join Leslie Grandy and Drew Weaver for an insightful webinar designed to help you seamlessly transition into this dynamic role. Whether you're looking to pivot your career or enhance your existing skills, this session will equip you with the knowledge and tools to succeed!

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The Obvious Question: And How to Get It Right

Let's Grow Leaders

In most organizations an important part of leading is being able to articulate and “sell” the great work of your team to other key stakeholders. Strong results and quality thinking in bad packaging can be overlooked. A great presentation can quickly go south, when the team gives sloppy answers to obvious questions. In her book, [.] The post The Obvious Question: And How to Get It Right appeared first on Let's Grow Leaders.

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Get More Done in Less Time: Learning From Crises

Let's Grow Leaders

When are you most productive? If you are like most people I know the answer is easy… when you really need to be. Most of us have great examples of crises and other urgent situations, where folks pull together and get more done. And yet, at other times, lots of stuff seems to get [.] The post Get More Done in Less Time: Learning From Crises appeared first on Let's Grow Leaders.

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5 steps to developing your resilience

Penelope Trunk

“Your post just destroyed Melissa’s life.” This is the email I got from Melissa’s fiance, Steven, who is now her ex-fiance. He did not like the post I wrote. Before you tell me that I’m a terrible person for writing the post I want you to know that Melissa’s therapist read the post that same day and told her, “Penelope saved your life.

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I think Marissa Mayer has Asperger Syndrome

Penelope Trunk

Marissa Mayer has just been named CEO of Yahoo. She is a powerhouse in Silicon Valley and she was on the cover of the most recent Fortune Magazine 50 Most Powerful Women issue. Before I tell you why I think she has Asperger Syndrome , I want to tell you why I think it’s important: Aspergers is a serious disability that is very very difficult to diagnose in girls.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Find the right career by doing the wrong career

Penelope Trunk

The update about my friend Melissa is that she is still working in an administrative job that is totally unimpressive. By choice. Because the only way to know what you’ll like for sure is to try it , so building a career is an exercise in trial and error. Which is what Melissa is doing. And even though trial and error looks very similar to aimless flailing , it’s what everyone has to do.

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How to pick a career you’ll like

Penelope Trunk

Most career problems stem from the fact that we are terrible at picking jobs. We think we are picking a good job and then it turns out to be a bad job. It’s almost impossible to pick a good job on the first try, actually. So don’t think you’ll be the exception. I’m not an exception either. When the reality TV people came to our farm , I expected that it would be fun for them and it would suck for me.

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Success requires balancing being right with being nice

Penelope Trunk

See that picture of my son? I tell him all the time he is not being nice. “Be nice?” I tell him. “If you are not nice then people won’t like you.” So he surprised me by writing it on his hand. An example of him not being nice is that he doesn’t see that when people play a game together, they care if the other person has fun even though both people try to win.

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Start your own company! A week-long seminar with Penelope Trunk

Penelope Trunk

I’m giving a seminar on how to get an idea for a business and launch it. And, you’ll be pleased to know that I have never had a lot of money when I launched my businesses, so I’ll teach you how to launch a business the same way: with very little money. I give lots of big speeches about entrepreneurship, but they are always closed to the public, so blog readers rarely hear them.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.