Let's Grow Leaders
JUNE 22, 2020
How do you lead decisively when you just don’t know what’s coming next? You don’t know what you don’t know, and even what you DO know you know could change. In a recent conversation, with “Joe” a senior leader in the assisted […]. The post How to Lead Decisively When You Don’t Know What’s Next appeared first on Let's Grow Leaders.
McKinsey
JUNE 26, 2020
Even before the COVID-19 pandemic, mineral-processing companies were grappling with profound uncertainty. Those that took steps to harness the power of AI improved agility and operational resilience.
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Vantage Circle
JUNE 25, 2020
Communication in the office is crucial for the success of an organization. It allows organizations to work efficiently and be productive in the long run. Communication at the office can vary from emailed instructions to face-to-face conversations. But it is a combination of various communication styles in most of the cases. Open communication can help to improve employee engagement and productivity.
Lateral Action
JUNE 25, 2020
Our world has been turned upside down. It may be broken forever, given that we may never get back to the life we had before. And right now, the entire world is dependent on creativity. Across the globe, scientists are racing to create new tests, treatments and vaccines to detect, cure and prevent the virus. […]. The post Our Creativity Has Never Been So Crucial appeared first on Mark McGuinness | Creative Coach.
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Learning how to promote your training courses online is key to growing your training business. In this Ultimate Guide to Marketing we cover effective and modern marketing strategies that will help you market your training program, and sell more courses. You’ll learn how to: Harness the power of SEO to drive website traffic Convert more website visitors to sales Create smart email marketing campaigns Get the most out of course marketplaces Establish a referral program And more… Get ready to see y
Let's Grow Leaders
JUNE 25, 2020
Your Team’s Best Thinking Won’t Always Raise Its Hand Medical insurance rates had gone up again. Our company’s insurance provider had restructured all their plans, and the numbers didn’t look good. Three days after we got the news, the CEO, Director of […]. The post One Crucial Way to Release Your Team’s Best Thinking appeared first on Let's Grow Leaders.
McKinsey
JUNE 23, 2020
Over the turbulent past decade, many legacy software players proved to be remarkably resilient. Now they must adopt a new strategic playbook to weather the different challenges ahead.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Lateral Action
JUNE 21, 2020
Today we kick off Season 5 of The 21st Century Creative, the podcast that helps you thrive as a creative professional amid the demands, distractions and opportunities of the 21st Century. Our first guest is John T. Unger, an artist who makes art on a big scale, and who takes full advantage of the opportunities […]. The post John T. Unger: 21st Century Artist appeared first on Mark McGuinness | Creative Coach.
Let's Grow Leaders
JUNE 26, 2020
It can be tempting to write people off and assume they don’t have creativity or innovative solutions to offer. Many times, however, there’s something blocking their contribution. In this episode, you’ll get strategies to help you bring in your reluctant team […]. The post Helping Everyone Contribute Game-Changing Ideas appeared first on Let's Grow Leaders.
McKinsey
JUNE 24, 2020
Survey results show that many employees do not feel fully included at work and want their organizations to do more to advance inclusion and diversity. To do so, companies can address four factors.
Vantage Circle
JUNE 26, 2020
Constructive feedback is essential to the continuing growth of the workforce. Feedback makes people learn from their errors and creates confidence. In this episode, Amber Vanderburg , talks about the importance of a feedback culture, how reinforces positive behavior, and enables teams to work more effectively toward their goals. According to Amber, formal feedback can be given monthly or quarterly or even once in a year, depending on its purpose.
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Introducing Willow from WILL Interactive – a new artificial instructor technology that coaches users through eLearning content to increase training ROI. Using active conversations with a virtual expert not only reinforces key concepts but also helps employees think critically and creatively. Willow can ask questions, analyze responses, and deliver personalized feedback.
McKinsey
JUNE 23, 2020
Many insurers have experienced unsuccessful tech modernization efforts. To reverse this trend, insurers need to first become aware of common misconceptions—and then address them head-on.
McKinsey
JUNE 24, 2020
The next horizon of customer service will be built on individual customer profiles, enabling companies to quickly resolve issues and even prevent them from occurring.
McKinsey
JUNE 25, 2020
While organizations report measurable benefits from artificial intelligence, much work remains to scale impact, manage risks, and retrain the workforce.
McKinsey
JUNE 23, 2020
The COVID-19 crisis has highlighted the weaknesses and the strengths of India’s large businesses. Now executives have an opportunity to make changes that will see their companies through the downturn and position them for long-term success.
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With the increased interest in reskilling and upskilling existing workforces, companies are looking for more training and development content and realizing that higher education has a lot to offer. Similarly, companies are finding value in providing training to students and preskilling their future workforce. The challenge is that the technology and platforms used to serve these two audiences have never had to work well together—until now.
McKinsey
JUNE 24, 2020
Despite visible corporate support, today’s workplace is falling short of full inclusion. Here’s what companies need to know.
McKinsey
JUNE 24, 2020
The latest tools have the potential to transform the performance of contact center agents. Understanding how to apply these technologies before, during, and after customer contact is the first step.
McKinsey
JUNE 26, 2020
New research reveals the challenges that LGBTQ+ employees face, and six ways to help them bring their authentic selves to work.
McKinsey
JUNE 25, 2020
Here’s how technology, data, and human insight are transforming the way we enact change. Fast.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
McKinsey
JUNE 24, 2020
Many companies try but fail to build an omnichannel experience for every channel and customer. Leaders should instead limit their focus to the top two or three cross-channel customer interactions.
McKinsey
JUNE 24, 2020
Personalization—and the empathy and connection that go with it—are more critical than ever. What will it take to meet customer’s expectations in 2025 and beyond?
McKinsey
JUNE 24, 2020
Customer care employees can bring invaluable customer insights and expertise from the front lines of customer service to positions in other areas of the organization.
McKinsey
JUNE 24, 2020
How healthcare stakeholders can win within evolving healthcare ecosystems.
Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager
Are you considering a shift to product management or just starting your journey as a Product Manager? Join Leslie Grandy and Drew Weaver for an insightful webinar designed to help you seamlessly transition into this dynamic role. Whether you're looking to pivot your career or enhance your existing skills, this session will equip you with the knowledge and tools to succeed!
McKinsey
JUNE 23, 2020
With the software content of cars increasing, what do automotive players need to know about cybersecurity?
McKinsey
JUNE 25, 2020
Growing a market-leading business while spawning start-ups depends on freedom to fail and a culture of caring modeled from the top down, according to the start-up chief of the Philippines’ largest mobile telecom provider.
McKinsey
JUNE 25, 2020
Lessons from the global financial crisis teach us that consumer goods companies should consider an active approach to M&A, adapted to the current context, to emerge stronger in the next normal.
McKinsey
JUNE 23, 2020
A recent McKinsey survey of Chinese agents offers insights into how COVID-19 has affected the Chinese insurance industry and what insurers can do moving forward.
Speaker: Speakers:
In today's digital age, having an untrained workforce can be a significant risk to your business. Cyber threats are evolving; without proper training, your employees could be the weakest link in your defense. This webinar empowers leaders like you with the tools and strategies needed to transform your employees into a robust frontline defense against cyber attacks.
McKinsey
JUNE 26, 2020
Lessons from the global financial crisis teach us that consumer goods companies should consider an active approach to M&A, adapted to the current context, to emerge stronger in the next normal.
McKinsey
JUNE 20, 2020
COVID-19 will likely accelerate remote working and the need for companies to speed up their efforts to digitize support functions—improving efficiency and user experience without increasing cost.
McKinsey
JUNE 20, 2020
It is almost always possible to accelerate the completion of a capital project—even during construction. To do so, project owners should follow three best practices.
McKinsey
JUNE 24, 2020
What we’ve learned being together, being apart, and being virtual.
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You invest a lot of time and energy in creating high compliance and regulatory training for your customers. And chances are, you want to make it as easy as possible for them to take your courses and track training completion statuses for audit purposes for risk and compliance departments. And if they aren’t able to access your high stakes training, the consequences for your customers can be extremely costly.
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