Sat.Oct 09, 2021 - Fri.Oct 15, 2021

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How to Lead When Your Team Lacks a Sense of Urgency

Let's Grow Leaders

People’s sense of urgency varies. Schedule the finish to get everyone on the same page. It’s a common leadership frustration that we’ve experienced and hear from leaders regularly: “My people lack a sense of urgency. I must follow up on everything or we miss deadlines. I’m tired of babysitting! How can I ensure things get done on time?” Paradoxically, leaders with a high internal sense of urgency can struggle with this the most.

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An on-demand revolution in customer-experience operations?

McKinsey

Whether relying mainly on in-house or external talent, gig-style staffing models—when managed carefully—could give customer care the horsepower and flexibility it needs for today’s increasingly volatile markets.

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Why Do You Need A Buddy System At Work?

Vantage Circle

Starting a new job can be exciting but nerve-wracking at the same time: new colleagues, new culture, and a whole new level of responsibilities. New hires need a little extra help along the way to get settled in their new roles—something like a buddy system at work. The buddy system is a method of training that many people still use today. As a child, you were probably assigned a buddy or a student mentor at school.

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Visionary/Integrator Communication Challenges

Nexus Business Solutions

By David Bowman Often when there are relationship challenges between Visionaries and Integrators™, it’s due to a communication failure. These challenges sometimes require a facilitated “clear the air” session, where we usually discover that the Visionary has failed to communicate expectations to the Integrator. To quote one of the EOS® founders, Don Tinney, “The root [.].

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The Ultimate Guide to Marketing Your Training Program

Learning how to promote your training courses online is key to growing your training business. In this Ultimate Guide to Marketing we cover effective and modern marketing strategies that will help you market your training program, and sell more courses. You’ll learn how to: Harness the power of SEO to drive website traffic Convert more website visitors to sales Create smart email marketing campaigns Get the most out of course marketplaces Establish a referral program And more… Get ready to see y

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How Can I Have More Fun at Work? Asking For a Friend Video- Dr. Bob Nelson

Let's Grow Leaders

Practical Ideas for Having More Fun at Work. In this week’s Asking For a Friend, I interview Dr. Bob Nelson. author of Work Made Fun Gets Done , and discuss how to have more fun at work! Dos and Dont’s For Fun at Work. Do… Be playful; choose to have fun. Be open & flexible. Experiment; try new things. Learn, refine & reapply.

IT 440
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CBDC and stablecoins: Early coexistence on an uncertain road

McKinsey

With the rapid rise in circulation of stablecoins over the past couple of years, central banks have stepped up efforts to explore their own stable digital currencies.

Banking 139

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5 Tips for Transitioning to Remote Teams

CMOE

As a result of the COVID-19 pandemic, a lot of workplaces are looking at moving to a fully remote structure to increase productivity and promote a better work-life balance for their employees. Working remotely can be easier said than done, however; you need to ensure that you’re preparing your team to help them stay productive even when they’re away from the office.

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Making Mistakes at Work: What to Do if You’re in the Wrong

Wrike

All of us have felt the fear of admitting when we’ve made a mistake at work. We may be terrified to tell our manager, or nervous about the impact our mistake could have on the business. But mistakes are completely normal and should be viewed as an opportunity to grow. This article aims to provide a deeper insight into why this fear of making mistakes at work exists and how to overcome it.

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Five technology building blocks to power customer-centric, data-driven growth

McKinsey

Personalization at scale can optimize every customer experience when executed well. What are the key success factors leading organizations focus on to deliver customer-centric growth?

Retail 130
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The Role Of Transparency In Improving Employee Engagement

Vantage Circle

Job openings are at an all-time high, and employees are quitting in record numbers. In a pandemic-influenced economy, it can be tough to keep engagement and productivity high. That's why transparency in the workplace is more important than ever. Right now, employees feel uncertain about their job security and their future. They're scared about the impacts of the pandemic, business closures, and economic factors.

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Next Level eLearning – The AI-powered Courseware Coach

Introducing Willow from WILL Interactive – a new artificial instructor technology that coaches users through eLearning content to increase training ROI. Using active conversations with a virtual expert not only reinforces key concepts but also helps employees think critically and creatively. Willow can ask questions, analyze responses, and deliver personalized feedback.

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How Important Is Innovation In Business?

Big Rocks Engineering

What Is Innovation? An innovation is an idea that has been transformed into practical reality. It can be anything new – or different – that changes the game for YOUR company, filling an untapped customer need and building a new market. Innovation does not always imply the creation of something new: innovators frequently improve, change, […]. The post How Important Is Innovation In Business?

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Leadership Development Through Mentoring

CMOE

Part of becoming a great leader is being influential in the organization and creating an environment where others can maximize their efforts and reach their goals. Therefore, one powerful way to develop your leadership skills is to mentor team members and others. Mentoring provides individuals the opportunity to discover hidden talents, expand on current abilities, and identify knowledge and skill gaps they can work on to achieve their full potential.

Mentor 59
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Exploring cultivated meat

McKinsey

Only recently it was a futuristic dream—but today, cultivated meat is a product consumers are just beginning to taste. The next step is scaling a global industry.

IT 123
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35 Positive Feedback Examples For Employees

Vantage Circle

When delivered in a thoughtful and empathetic manner, employee feedback has the power to enhance the relationship between you and your people. But, given that you're searching for "positive feedback examples," I'm guessing you already are aware of that. In layman's terms, positive feedback is the process through which one person recognizes and appreciates another person's accomplishments.

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Shaping a Better Future by Uniting Corporate and Higher Education Content

With the increased interest in reskilling and upskilling existing workforces, companies are looking for more training and development content and realizing that higher education has a lot to offer. Similarly, companies are finding value in providing training to students and preskilling their future workforce. The challenge is that the technology and platforms used to serve these two audiences have never had to work well together—until now.

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Next in loyalty: Eight levers to turn customers into fans

McKinsey

How do top-performing companies maximize the impact of their loyalty programs in the next normal? By focusing on customer behavior, segment by segment.

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Jumpstarting value creation with data and analytics in fashion and luxury

McKinsey

In a time of uncertainty, fashion and luxury companies are struggling to monetize their data. Leading firms are moving swiftly, gaining market share, and creating lasting value.

Retail 116
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Merchant acquiring and the $100 billion opportunity in small business

McKinsey

What will it take to grow in the age of value-added services? Our work with payments practitioners suggests a few promising strategies for serving smaller companies.

Strategy 116
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Insurance: Transforming risk and compliance

McKinsey

As economies emerge from the pandemic and plan for the next decade of growth, insurance companies need to rethink the strategic function of risk.

Insurance 124
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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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Achieving win-win spin-offs

McKinsey

By acknowledging and addressing four factors relating to execution and operations, ParentCo can separate from SpinCo in a way that creates value for both.

Finance 116
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Cloud-migration opportunity: Business value grows, but missteps abound

McKinsey

Companies aim to embrace the cloud more fully, but many are already failing to reap the sizable rewards. Outperformers have shown what it takes to overcome the costly hurdles.

IT 111
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Scaling AI like a tech native: The CEO’s role

McKinsey

Embedding AI across an enterprise to tap its full business value requires shifting from bespoke builds to an industrialized AI factory. MLOps can help, but the CEO must facilitate it.

IT 111
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Author Talks: Dorothy A. Brown on the whiteness of wealth

McKinsey

In her new book, the Emory University law professor explains why US tax policy disadvantages Black Americans—and how to make the system more equitable.

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Your Guide To Transitioning Into Product Management: Essentials For New PMs

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Are you considering a shift to product management or just starting your journey as a Product Manager? Join Leslie Grandy and Drew Weaver for an insightful webinar designed to help you seamlessly transition into this dynamic role. Whether you're looking to pivot your career or enhance your existing skills, this session will equip you with the knowledge and tools to succeed!

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Preparing global business services for the next normal

McKinsey

Shared-services and GBS organizations face twin needs: to accelerate digital capabilities and learn to work within a constantly evolving environment.

Strategy 115
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This time it’s personal: Shaping the ‘new possible’ through employee experience

McKinsey

In an era of workplace upheaval, companies that create tailored, authentic experiences strengthen employee purpose, ignite energy, and elevate organization-wide performance.

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Digital health ecosystems: Voices of key healthcare leaders

McKinsey

COVID-19 has made it more pressing than ever to integrate online and offline offerings and to establish integrated health ecosystems. We asked key healthcare leaders about their views to make this change happen.

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How one approach to M&A is more likely to create value than all others

McKinsey

Two decades of research show that, while large deals still have their place, programmatic M&A strategies continue to create gains in excess total returns to shareholders, at lower levels of risk.

Strategy 109
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Human-Centered Cyber Security Training: Driving Real Impact on Security Culture

Speaker: Speakers:

In today's digital age, having an untrained workforce can be a significant risk to your business. Cyber threats are evolving; without proper training, your employees could be the weakest link in your defense. This webinar empowers leaders like you with the tools and strategies needed to transform your employees into a robust frontline defense against cyber attacks.

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In search of speed: A new way for retailers to organize

McKinsey

As global organizations seek to recast themselves for speed, the retail sector has been under significant pressure. Enterprise agility is emerging as a solution.

Retail 107
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Net zero by 2035: A pathway to rapidly decarbonize the US power system

McKinsey

Ten strategic moves can help the power sector play a pivotal role in reducing carbon emissions.

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How transaction banks are reinventing treasury services

McKinsey

As clients demand solutions to enhance their corporate treasury activities, banks are increasingly partnering with fintechs and software players.

Banking 108
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Future of Asia: The future of financial services

McKinsey

Changes in Asia's consumer markets offer new and diverse opportunities for growth.

Banking 129
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Content Distribution Made Easy: Serving Customers Your High Compliance Training

You invest a lot of time and energy in creating high compliance and regulatory training for your customers. And chances are, you want to make it as easy as possible for them to take your courses and track training completion statuses for audit purposes for risk and compliance departments. And if they aren’t able to access your high stakes training, the consequences for your customers can be extremely costly.