Management Performance Retail 
Let's Grow Leaders
NOVEMBER 21, 2012
A guest post from Karin Rigas, Greve, Denmark Karin Moeller Rigas has worked as a Sales Manager, Executive Coach, and Management Consultant within Retail Banking for more than 25 years. Founder of www.emodigy.com, an e-learning site for managers, she is the author [.]
Let's Grow Leaders
SEPTEMBER 13, 2021
For many leaders, emotional splash comes from their intensity and drive-useful attributes, but ones that need to be managed. Recently, we were in a retail store where a partial wall divided the customer-facing counter from the back of the store. Here are more ways to manage your leadership stress.). Process it. Your Turn.
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Let's Grow Leaders
AUGUST 23, 2021
” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.
Let's Grow Leaders
SEPTEMBER 29, 2021
” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.
Let's Grow Leaders
AUGUST 27, 2014
Retail is always a balancing act of providing great customer service and not giving away the store. He’d get to chatting with a customer and right in front the employees who were on performance plans for too much discounting, would do something over the top to delight a customer. Fight Misperceptions.
Let's Grow Leaders
JANUARY 19, 2015
We didn’t need more retail customers, we needed to convert the small business customers that were already coming into our stores to manage their personal accounts. Tune in on Wednesday for more suggestions on improving bad performance. It was all about “switchers” from other carriers.
Let's Grow Leaders
FEBRUARY 20, 2023
Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” If you’re a convenience store retail manager, your key behaviors might include: Keep products stocked.
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