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I served as executive communications consultant, providing them with skills on presentation skills and packaging a compelling story, and then visited their case rooms up until the late night pancake “breakfast” critiquing their rehearsal and helping them fine-tune. They cut through the B.S.
The growing complexity of governance, rapid technological advancement, and rising public expectations have put immense pressure on public servants to perform efficiently (Hornung, 2023). Therefore, it is crucial to present persuasive arguments that go beyond simply highlighting the advantages of good practices. Heslin et al.,
While many factors contribute to team performance, one powerful tool that leaders often overlook is recognition. Far more than just a feel-good gesture, strategic and sincere recognition can be a catalyst for transforming good teams into great ones, and great teams into exceptional performers. The secret? Which is more impactful?
In todays fast-paced, high-pressure environments, staying silent when you disagree with leadership can hurt your integrity , your team, and even your performance. 05:07 Prepare like a strategic thought partner This isnt about complainingits about presenting a compelling case.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
From virtual training tools to communication platforms and performance tracking systems, you'll be equipped to provide an exceptional new hire experience. Please note that in order to receive the Activity IDs for HRCI and SHRM, you must be present during the live webinar for at least 50 minutes.
Why This Power Tool: Performance vs. Perfection(ism). What Is the Difference Between Performance vs. Perfection(ism). It turns out to be a surprise because the word perfection comes from the Latin perfectio – perficere “perform” So in origin, the meaning was closer to performance. Salvador Dalì.
Are you ready to discover how self-mastery can transform your teams performance and spark creativity? 39:22] – Improv and Leadership Discover how the principles of improvlike being fully present and co-creating moment by momentcan strengthen teamwork and spark creative breakthroughs within your team. [41:01]
Client Clara asks: I always get so nervous before my annual performance review. Coach Joel answers: Performance reviews can be daunting, but being proactive about the process will make it a motivating ritual that you look forward to. Your boss might conduct performance reviews once a year, every six months, or on a quarterly basis.
Press play now and start building the trust culture that will accelerate your teams performance today! If someone presents a less-thought-out idea, leaders should respond in a way that encourages further sharing without judgment. Actions truly speak louder than words when it comes to trust culture. (03:43)
Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion
At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient.
As a leader, your ability to communicate effectively directly impacts your success and your team’s performance. Learn practical strategies to present information that adds value instead of confusion. Understand how to align your communication style with your manager’s needs to avoid miscommunication and frustration.
Sara explains the importance of being both a developmental coach and providing performance coaching. You set the expectations and give performance feedback. Performance coaching is when you help someone improve in a specific area. Be fully present. How to Coach Employees to High Performance When Time is Limited.
A Better Way to Address Performance Issues This model (left) goes beyond the traditional “will or skill” approach. The 9 Biggest Mistakes When Presenting to Executives A practical guide to a stronger presentation. There’s not a lot out there on this subject. An easy way to dig deeper. Fear is contagious.
Client or customer presents to the team. Have another leader recognize one of your team members or team for performance related to the topic. A humorous presentation or sketch. Cross-team presentations related to the message or theme. Team members presenting to one another on key message / topic. Internal wikis.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
Traditional methods of agent coaching lack the ability to automatically analyze the unstructured data inside support interactions to identify opportunities for improvement and reward strong performance.
Our VP uses it often with people he doesn’t know and it ruins his presentations and upsets people.” Address Issues Directly: Never use humor to deal with behavior or performance problems. ” I thought, “I know that guy.” ” I bet you do too. Why is sarcasm so rampant in the workplace?
Doing mindfulness exercises (PQ reps) to be more present and calm and training the mind to focus and disregard negative self-talk. You are present, at the moment, and are mindful of what your body and emotions are telling you (which might be to slow down). Your relationships also improve as you are more present for those around you.
Clear understanding improves performance. I had one VP who could never articulate just what he wanted in the presentations we were creating. Sure the real world is “messier,” but there’s something to be said for clearly defined expectations on both sides of the relationship equation.
Lisa Kohn of Thoughtful Leaders presents Do what Lewis Carroll did Before Breakfast to visualize a different opportunity or outcome. Martin Webster of Leadership Thoughts gives three areas you need to focus on to improve team performance. Follow Martin. But if your leadership isn’t all about you, it will live beyond you.
Vision turns into secret plans for the inner circle, lawyers cautioning against transparency, building a diversity “strategy” that translates into babble and ratios, leaders turning to HR for employee engagement, and somewhere along the line, someone deciding it’s time to start “stack ranking” performance.
That’s where the importance of having effective rewards for good performance comes into the picture, holding a strategic importance. Different Types of Rewards for Employee Performance To begin with, let us understand the type of rewards that are suitable for boosting employee performance. Let’s dive in!
an executive hears a presentation and immediately responds with questions, concerns, critiques and challenges, without a pause to consider the depth and breadth of work entailed, the long hours, and the creative thinking. How well they will perform their role. True gratitude involves a deeper pause of thanksgiving.
A few tips to keep in mind (and more tips here on presenting to executives) Be transparent and authentic in your communication. Focus on presenting an accurate and honest picture of your team’s work and progress. Focus on presenting an accurate and honest picture of your team’s work and progress. And now, your turn.
But what separates truly high-performing consulting firms and consultants from the rest? Make it a habit to reflect on your team’s performance and identify areas for growth. #1 The project leader might role-play the client, and other team members present their findings or recommendations. Its not just following a process.
I developed a values-based approach that helped my team increase performance by over 300% and was awarded at the highest level by my company. Instead, I realized I needed to find different ways to present the concepts behind “GPS Theory” in order for others to recognize its real value. Two years later, I was fired.
I even formed a company called Eloqui , with my partner, David Booth, to train and coach professionals to be effective presenters and communicators. It says your presentation is important. I’d wake up every morning agonizing over the upcoming presentation and obsess about creative ways to cancel. I needed to take my own advice.
According to Susan Mazza of Random Acts of Leadership , to do lists can easily transform from a useful tool to stay focused and productive to an ever-present reminder of all that you are not getting done. We’ve been making the rounds speaking a great deal on setting clear goals and expectations and accelerating your performance.
Robyn McLeod of Thoughtful Leaders Blog presents how to handle in-fighting on your team by sharing four tips that help leaders break through communication barriers and eliminate in-fighting within their teams. Wally Bock of Three Star Leadership says if you’re the boss, you have to confront team members about poor performance.
I once worked for a boss where we would have at least 27 rehearsals before any executive presentation. Are there performance/job fit issues that need to be addressed? .” You spend more time crafting the communication than having the conversation. Are there processes that need to be changed?
The recognition they offer is periodic and not frequent in nature, so there is often a time gap between receiving the recognition and performing the desirable behavior. Appreciation acknowledges a person's inherent worth, not just their performance. Recognition does not have to be a significant outlay.
Declining performance, such as forgetting key details or struggling to stay present. Common signs include: Feeling drained before the day even starts. Irritability or frustration over minor issues. Emotional detachment from work or clients. Physical symptoms like sleep problems or headaches.
Great leaders know that d eeper human connection fosters more engagement and better performance and that i nvesting in people boosts results and increases retention. Is there a risk involved in creating stronger human connections? L eaders accomplish more by asking powerful questions than by commanding and controlling.
In this episode, Wendy Swire, author of Anytime Coaching: Unleashing Employee Performance, gives us effective and impactful coaching skills to use at any time. And the importance of checking in before you begin to ensure you are Present, Aware, and Focused (PAF). Anytime Coaching for Leaders 4:46 What is the field of Neuro Leadership?
AdministrativeDelay, Red Tape, and Organizational Performance. Public Performance & Management Review, 42(3), 529–553.Retrieved But What Should We Navigate Specifically, and How Can We Find That Essential Balance? Retrieved from The Importance of Positive Relationships in the Workplace (positivepsychology.com) Kaufmann, W.,
Anthill Power Tool Coaching Case Study: My client was very anxious about meeting her manager for their monthly performance review. The manager did not speak to her a lot in the days before the meeting and my client assumed that this silence meant that her manager was dissatisfied with her performance. She felt very anxious.
These are big challenges, but they also present a leadership opportunity for leaders who can show up with transparency and vulnerability. At the same time, there’s more of a need than ever before for managers to truly connect with their people – often across geography and time zones.
See Also: Presenting to Executives: How to Have More Confidence Ask for What You Need. Are you ready to accelerate team performance? Our manager-led, on-demand Team Accelerator program is a perfect way to take your team’s performance to the next level. Know the story you want to share, and help your team get ready.
Every defeat, every heartbreak, every loss, contains its own seed, its own lesson on how to improve your performance the next time.” Rewarding poor performance. Yet in the meeting where the project was presented, Ernie got the praise. Solution: Stacy decided to make sure she was the presenter on projects she had major input on.
Mentally rehearse what you’ll say beforehand, and write notes if that helps you, to keep yourself on point as you present your ideas. Presenting your ideas eloquently , and showing how they align with the big picture, will impress the exec. If you look like you’re performing, they’ll try to figure out what’s amiss. Be natural.
My confidence jumped and I was performing exceptionally well for the next couple of years. I have always been a great performer at work. He also downgraded my performance rating substantially and was extremely critical of each piece of the work submitted. This was my first case of turning uncertainty into an ideal possibility.
Key Behaviors : Challenges each team member to continuously improve their skills; addresses performance issues head on; provides consistent, candid feedback. Follow Charles. Builder: To See More, Be More. Key Question: How do we IMPROVE? Thought Leaders Share: Chantal Bechervaise of Take It Personel-ly reminds us that Leadership is a skill.
A Coaching Model By Marta Potulna, Leadership and Optimal Performance Coach, AUSTRALIA. It helps to think with an infinite mindset – have a strong belief in endless possibilities present out there for you to engage with everyday life in a meaningful and enjoyable way. Transitions From Frustration vs. Flow. What does it look like?
A Research Paper By Marta Potulna, Leadership and Optimal Performance Coach, AUSTRALIA. The Concept of Finding Flow and Its Applications in Coaching. The concept of being in a zone and finding everyday moments of fulfillment has been a popular topic in positive psychology for years. And rightly so – we all want a life worth living.
These are big challenges, but they also present a leadership opportunity for leaders who can show up with transparency and vulnerability. At the same time, there’s more of a need than ever before for managers to truly connect with their people – often across geography and time zones.
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