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Three Critical Steps to Developing Your Millennial Leadership Talent

Let's Grow Leaders

Unlike the other generations, the Gen-Ys are no longer only motivated by monetary incentives or added perks and benefits that an organization provides them, rather they need to be intrinsically motivated to want to perform at their very best.

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Manager as a Coach in Lausanne

The Coaching Blog

We are excited to share an exceptional opportunity to enhance your leadership capabilities and elevate your teams performance through our Manager as Coach International Certification Course. 10 Hours of Webinar Lectures: Gain valuable insights from comprehensive lectures. Why Enroll?

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The Secret to High Performing Teams

FourSight

I recently heard Amy Edmondson, team guru and Harvard Business School professor, speak in a live webinar about her research on high-performing teams. She isolated the key ingredient that all high performing teams share.

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Connect Deeper Within Your ICF Communities of Practice (CPs)

International Coaching Federation

ICF Research Webinar: Understanding Agile-Lean Coaching Competencies on June 13 at 7 a.m. ICF Learning Portal Scheduled Maintenance On Sunday, May 19 at 12 Midnight (New York), the ICF Learning Portal will be down for four hours to perform scheduled maintenance to improve your experience. Register now.

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How to Inspire and Empower Contact Center Agents Through Collaborative Coaching

Speaker: Kate Nasser, The People Skills Coach™

In this webinar, you will learn: The importance of collaboration in defining call excellence. Using collaborative coaching for performance improvements vs. monitoring for adherence to procedures and rules. How to collaboratively coach agents to feel empowered as professional care experts even with or without the use of call recordings.

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Career Webinar Presentation Topics

Create Your Career Path

Our webinar topics are listed below by category. You can find recordings of previous webinars on our YouTube Channel. The post Career Webinar Presentation Topics appeared first on Hallie Crawford. Program Topics Career Direction “Am I In The Right Job? We are open to discussion on the fee depending on your budget. .*

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Expand Your Knowledge: ICF Communities of Practice (CPs)

International Coaching Federation

ICF Research Webinar: The Making of the ICF AI Coaching Standards: A Panel Discussion on March 19 at 12 Noon (New York). With the advent of artificial intelligence (AI) in our industry, it is increasingly important to guide coaches in finding ways to maximize its benefits for their practice.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! From virtual training tools to communication platforms and performance tracking systems, you'll be equipped to provide an exceptional new hire experience. Activity IDs cannot be provided to those who view the webinar recording.

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Reframing the Way We Work: How to Take Advantage of Disruptions

Speaker: Stela Lupushor, Founder, Reframe.Work Inc.

The key to thriving through disruption is understanding and practicing human capital strategies that will drive enterprise performance and value creation. But have we paused to understand what value is exactly, or how it can be created? Have we considered the relationship between value and work environment?

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model. Save your seat and register today! August 17th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST

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Top Industry Secrets for Successful Contact Center Scripting

Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc

Join us for this informative webinar and you will learn how: AI is automating low-complexity tasks. Collaborative scripting can improve CX and agent performance. Agent assist technologies can support the agent. Agent attrition and retention are connected to engagement and competence.

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Two Sides of the Same Coin: Recruiting & Retention

Speaker: Caitlin MacGregor, CEO and Co-Founder of Plum

Caitlin will explore how predictive science helps organizations engage, attract, and retain high-performing talent. Attendees will gain insight into candidates’ human potential to unlock opportunities for their organizations to add value to their talent strategies.