On-Demand Webinars

Two Sides of the Same Coin: Recruiting & Retention

Caitlin MacGregor, CEO and Co-Founder of Plum

On Demand
Recorded March 21, 2023

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Wake Up Your Customer Education Strategy With a New Approach to Content Sharing

Tammy Rutherford, Ian McConnell

On Demand
Recorded March 1, 2023

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Inclusive Work Cultures for Women and Families: An Essential Key to Your Talent Strategy

Amy VanHaren, CEO and Founder, pumpspotting

On Demand
Recorded February 16, 2023

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Reframing the Way We Work: How to Take Advantage of Disruptions

Stela Lupushor, Founder, Reframe.Work Inc.

On Demand
Recorded December 20, 2022

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HR Top Tips: 5 Keys to Gaining Momentum with Internal Career Mobility

Matthew Daniel, Principal of Talent Strategy and Mobility at Guild Education

On Demand
Recorded November 16, 2022

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Top Techniques for Coaching Your Contact Center Agents

Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

On Demand
Recorded November 3, 2022

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Top Industry Secrets for Successful Contact Center Scripting

Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc

On Demand
Recorded September 8, 2022

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Winning Solutions to Keep Contact Center Agents Engaged

Adam Saad - Founder & CEO, Tech Stack Advising

On Demand
Recorded August 17, 2022

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How to Inspire and Empower Contact Center Agents Through Collaborative Coaching

Kate Nasser, The People Skills Coach™

On Demand
Recorded June 2, 2022

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Sustaining Employee Engagement in the Contact Center

Paul Ellis, Contact Center SME & Business Consultant for One You Love Homecare LLC

On Demand
Recorded May 5, 2022

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