McKinsey

OCTOBER 17, 2022

And retailers should take note. Our recent consumer survey found two important facts about American consumers.

Retail 121

Retail Strategy 121

crowdspring

JUNE 6, 2022

Strong branding is vital to retail businesses. Here are 7 strategies and best practices on how you can build a strong retail brand that resonates with customers.

Retail 71

Retail Strategy 71

McKinsey

OCTOBER 18, 2022

The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves, focusing on businesses where they can achieve and extend market leadership in the new digital world.

Banking 114

Banking Retail Leadership Strategy 114

McKinsey

JUNE 7, 2022

Retail media networks are transforming the advertising landscape and boosting top retailers’ bottom lines. Our latest survey helps debunk five mistaken beliefs about RMNs.

Retail 93

Retail Media Networking Strategy 93

McKinsey

MARCH 25, 2021

Now evolving consumer demands also require grocery retailers to adopt new strategies to increase performance and pursue growth. COVID-19 changed the market in unprecedented ways in the past months.

Retail 82

Retail Performance Strategy 82

McKinsey

APRIL 1, 2021

With the industry at a crossroads, operators need to move quickly to rethink strategy, build new capabilities, and transform their businesses.

Retail 137

Retail Strategy 137

Forbes Careers

MARCH 5, 2023

The flat-pack furniture franchisee Ingka Group, IKEA's largest retailer, says it has reached gender balance across its top leadership roles, with 14 of 31 country CEOs now women; women also make up 56% of its retail management teams.

Retail 98

Retail Leadership Management Management 98

McKinsey

MAY 17, 2023

Persistent inflation and shifting consumer preferences will test grocery retailers across the region. Four imperatives—supported by investments in advanced analytics—could be critical to keeping pace.

Retail 95

Retail Strategy 95

McKinsey

JULY 30, 2019

Black Friday and Cyber Monday are months away, but savvy retailers are incorporating lessons from last year’s holiday season into this year’s marketing.

Retail 85

Retail Strategy 85

McKinsey

NOVEMBER 4, 2020

The COVID-19 pandemic has upended norms about retail, brand loyalty, and consumer behavior. That’s creating both a massive challenge and a rare opportunity for bold players to accelerate growth.

Retail 121

Retail Strategy 121

McKinsey

JUNE 8, 2023

Consumers already know what they want at the intersection of virtual and physical retail. It’s up to companies to evolve their strategies to capture growth and long-term value.

Retail 125

Retail Strategy 125

Vantage Circle

MARCH 20, 2021

Building and managing a successful internal communications strategy can be a tall order for organizations, especially large enterprises with a widely distributed workforce. Internal Communication Strategy Defined. Internal Communication Strategy Defined. Who is responsible for defining, implementing, and managing the strategy?

Communication 116

Communication Strategy Healthcare Solution 116

McKinsey

JULY 9, 2021

Postal carriers and retailers with vast distribution networks could leverage them and their deep customer relationships.

Retail 97

Retail Networking Banking Strategy 97

Strategy+Business

MARCH 1, 2015

How to convert extraordinary behaviors into ordinary parts of your culture.'

Retail 73

Retail Strategy 73

McKinsey

JULY 5, 2022

Traditional retailers can join the boom in online shopping and digital commerce through retail media networks—a fast-growing profit stream.

Retail 78

Retail Media Networking Strategy 78

McKinsey

JUNE 15, 2020

Grocers, mass retailers, convenience stores, and drugstore chains will need to carefully refine their value strategies. Most US consumers are worried about the economy.

Retail 111

Retail Strategy 111

McKinsey

DECEMBER 2, 2022

Many US retailers are reducing prices to clear excess inventory. Smart markdown strategies will make a huge difference to their bottom lines.

Retail 106

Retail Strategy 106

McKinsey

OCTOBER 30, 2020

Consumers have recently been snapping up private-label goods at grocery and mass retailers. Only if retailers develop a compelling private-label strategy and operating model. Will this trend last?

Retail 98

Retail Strategy Development 98

McKinsey

DECEMBER 9, 2021

In one of the most competitive markets in the world, grocery retailers will need new strategies and capabilities to sustain growth.

Retail 101

Retail Strategy 101

McKinsey

FEBRUARY 8, 2019

As customer expectations continue to evolve, banks need a new way to measure the effectiveness of their acquisition and retention strategies.

Banking 97

Banking Retail Strategy 97

McKinsey

JULY 26, 2021

The CEO of the US retailer describes how the COVID-19 disruption helped refocus the chain’s strategy.

Retail 96

Retail Strategy Finance 96

McKinsey

SEPTEMBER 26, 2017

Customers are leading the way toward next-generation retail-banking distribution strategies.

Retail 55

Retail Banking Strategy 55

McKinsey

DECEMBER 12, 2022

More energy retailers are transforming their digital platforms to cut costs and to stay competitive. We explore approaches to platform transformation and key questions to consider before embarking on a transformation journey.

Retail 69

Retail Strategy 69

Strategy+Business

OCTOBER 17, 2016

Target is the latest retailer to double down on mini versions of its stores -- and hopes to avoid others' pitfalls.

Retail 56

Retail IT 56

Strategy+Business

NOVEMBER 8, 2015

Today, retailers approach the last mile making more nuanced trade-offs among speed, variety, and convenience. The right combination entails a complex set of compromises that depend on the product type, consumer segment, shopping occasion, and retailer positioning.

Retail 53

Retail 53

McKinsey

JUNE 1, 2021

Now is the time for retailers to reassess their automation strategies. Automation in grocery warehouses has significantly accelerated, thanks to several trends.

Retail 84

Retail IT Strategy 84

McKinsey

APRIL 30, 2021

Here’s what top retailers do to get it right. Haphazard efforts at omnichannel can destroy value.

Retail 125

Retail IT Strategy 125

Strategy+Business

FEBRUARY 26, 2017

Brands, retail stores, and marketers quickly realized the opportunity inherent in the success of Pokémon Go. In fact, AR may offer physical retailers a competitive advantage against brick-and-mortar competitors. The Pokémon Go fad was the first legitimate case study in mass-scale augmented reality (AR).

Retail 60

Retail IT 60

McKinsey

MAY 18, 2022

The emergence of new challenges will force grocery retailers to adapt their strategies and operations. Executives should focus on five priorities in 2022.

Retail 16

Retail Strategy 16

McKinsey

JUNE 27, 2020

Hubert Joly shares lessons from leading the turnaround of the retail and technology giant and how it prepared him and the company for the current crisis.

Retail 119

Retail IT Finance Strategy 119

Strategy+Business

MAY 16, 2018

Findings from a recent PwC Consumer Intelligence Series (CIS) survey of 15,000 global consumers confirm that technology will remain central to retailers' ability to understand and predict customer behavior. But none of these high-tech capabilities would be possible without people.

Retail 58

Retail 58

Strategy+Business

JUNE 15, 2012

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Retail 59

Retail Strategy 59

McKinsey

JULY 21, 2021

Blending entertainment with instant purchasing, live commerce offers retailers, brands, and digital platforms a new channel with enormous scope for creating value.

Retail 103

Retail Entertainment Strategy 103

McKinsey

SEPTEMBER 14, 2022

High inflation is a challenge, but ADAPTing an agile pricing strategy can help retailers and brands control costs, protect margins, and retain customer loyalty.

Retail 79

Retail Strategy 79

Strategy+Business

AUGUST 14, 2017

A small but growing number of retailers and restaurants are experimenting with selling their wares through unstaffed kiosks, often linked to apps and e-payment systems.

Retail 53

Retail 53

Strategy+Business

MAY 10, 2015

In the complex and fragmented consumer landscapes of many emerging markets, consumer products companies and retailers have much to gain by working together. Collaboration can yield short-term benefits--and can ultimately create more sustainable, more efficient business environments.

Retail 53

Retail 53

Let's Grow Leaders

FEBRUARY 20, 2023

And your business metrics matter – a balanced scorecard, with well-selected key performance indicators, will reinforce your strategy and align actions with goals. If you’re a convenience store retail manager, your key behaviors might include: Keep products stocked. Make sure the store is clean and neat.

Communication 266

Communication Management Management Performance 266