article thumbnail

Vital signs: The growing impact of digital health innovation

McKinsey

Digital health solutions have the potential to dramatically improve patient care and slow rising costs. Yet achieving that at scale still has obstacles to overcome.

Solution 145
article thumbnail

Mastering Workplace Readiness Skills For Organizational Success

Vantage Circle

Information technology is now combined with telecommunications. They must assess possible solutions and execute the appropriate action. Employees should be able to negotiate interpersonal and workplace problems with diplomatic solutions. The Weldon Cooper Center co-operated their research. It introduced two new skills.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Engaged Employees Enhance Customer Experience

Vantage Circle

Now imagine Sarah, a customer service representative at a bustling telecommunications company. When a frustrated customer calls with a complex issue, Sarah patiently listens, provides clear explanations, and goes the extra mile to find a solution. But how exactly does this translate into real-world results?

article thumbnail

Laying the foundation to accelerate the enterprise IoT journey

McKinsey

Wienke Giezeman is building and serving an IoT ecosystem by offering open-source tools and a “workbench” on which to build solutions.

Solution 117
article thumbnail

A battle plan for telcos’ digital-attacker brands

McKinsey

A smart digital-attacker strategy may be the solution. Many operators need to transform themselves to cope with new market conditions but have had difficulty making an organization-wide overhaul.

article thumbnail

Common goods: Fighting materials’ impact on climate change

McKinsey

Origin Materials thinks it has the solution to that pressing problem. The materials used to make physical goods produce a large share of greenhouse gas emissions.

article thumbnail

Telecom collaboration and competition at the edge: GSMA director general Mats Granryd

McKinsey

The leader of the mobile communications organization talks about the importance of partnerships and federated solutions as the industry seizes new opportunities like edge computing and tackles challenges like broadening its talent pool.